Have you ever wondered why your clients contact you?
Have you ever wondered why your clients contact you?
Dialogue summary is an easy way to analyze previous conversations with customers. It allows you to have a good grasp of the discussion without the need to read lengthy transcripts. Every summary analysis provides mentioned topics, keywords, intents, sentiment and more.
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(NOTICE) In order to be able to use the notebook and send requests to our services, you have to upload a 'credentials.ini’ file to the runtime workspace (the main directory, next to sample_data folder). You can obtain one by getting in touch over at https://voicelab.ai/contact.
Author: Alicja Golisowicz, Patrycja Biryło