Voicelab

Gain Better Control Over Clients Conversations

Ai-powered technologies to secure sales and customer service.

Try it for free

meet some of our clients

Get insight into your customer
reality with

Revenue Intelligence

Our data-driven revenue intelligence platform will help you raise your sales conversion rates,
generate income and lower your customer service costs.

Increase Sales

Conversational Intelligence

We gather all the data from the interactions between your agents and customers. We provide you with a reliable, data-driven and fully automated report of your prospective customers’s behaviors and solutions for the future.

Full transcript
real-time

Automatic control and
scoring processes

Search and filter with
intuitive syntax

Trend analysis and
monitoring

Detect fraud attemps with
passive voice biometrics

Import interactions
from all channels

Optimize Cost

Cognitive Automation

We help you automate and optimize your call centre operations. We design and build AI voice bots that will make customer interactions easier… and cost-effective!

Reduction of customer
waiting time

Reduction in average
cost of service

Increase the number
of supported calls

24/7 access to
customer service

Stabilization of service
cost

Increasing agents
productivity

Try it for free

Delivering best products

Powered by
our own technologies

Our solutions are self-contained and cost-effective!

ASR Automatic Speech
Recognition

Our AI-powered Automatic Speech Recognition (ASR) technology transcribes and analyzes conversation recordings and provides a set of tools enabling its management and analysis with additional functionalities, like voice biometry and intent recognition.

NLP Natural Language
Processing

Natural language processing helps computers communicate with humans in their own language and scales other language-related tasks. With our solution, it is possible for computers to read text, hear speech, interpret it and determine which parts are important.

“VoiceLab is a reliable and trustworthy partner, well capable of carrying out complex speech recognition projects. The experience of their staff and technological and organizational potential ensure high quality of service.”

“The delivery and testing of the automatic speech recognition system was swiftly and efficiently carried out. VoiceLab experienced team has been providing us with professional support at every stage of the implementation. ”

“VoiceLab has implemented its ASR system in our mobile application. We recommend VoiceLab as a partner in every innovative project connected to speech recognition technology.”