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Conversational Intelligence

Analyze conversations in your company and sell more, understand users, increase UX

Cognitive Automation

Lower your customer care cost by automating repetitive processes

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Media Monitoring

is here! 🎉

VoiceLab.AI, leader in Conversational AI now brings TRURL, an instruction-following large language model (LLM) which has been fine-tuned for number of business domains such as e-commerce and customer support.

TRURL brings additional support for specialized analytical tasks:

  • Dialog structure aggregation

  • Customer support quality control

  • Sales intelligence and assistance

TRURL can also be implemented effectively on-premise:

  • We will build a GPT model for you

  • Trained securely on your infrastructure

  • Trained on your dataset

Discover Trurl Alpha version!

Vencode harnesses TRURL to build a company chat system, seamlessly integrating information from provided documents and the website for enhanced communication within the organization.

Discover solution Beta version!

Trurl is here 🎉

Expand information

Prepare data for building chatbot

Building chatbot

Obtaining data to build effective chatbot

Are you having trouble dealing with all of the customer service required for your business to run? Or maybe it is simply taking too much time? Well, a very common choice is to develop a chatbot that will take the burden of your arms. However, it is not that simple. Building a good bot requires a great insight into your customer contacts and it is not an easy task to carry out manually. This notebook will show you how you can automatically extract a lot of useful data to help you achieve your goal of automated customer service.

The rest of the article is available on the link below:

(NOTICE) In order to be able to use the notebook and send requests to our services, you have to upload a 'credentials.ini’ file to the runtime workspace (the main directory, next to sample_data folder). You can obtain one by getting in touch over at

Use advanced AI-fueled technologies to improve your business

Author: Filip Żarnecki