VoiceLab

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Conversational Intelligence

Analyze conversations in your company and sell more, understand users, increase UX

Cognitive Automation

Lower your customer care cost by automating repetitive processes

other products

Wordlify

Subtitles

Dictate

Media Monitoring

is here! 🎉

VoiceLab.AI, leader in Conversational AI now brings TRURL, an instruction-following large language model (LLM) which has been fine-tuned for number of business domains such as e-commerce and customer support.

TRURL brings additional support for specialized analytical tasks:

Dialog structure aggregation

Customer support quality control

Sales intelligence and assistance

TRURL can also be implemented effectively on-premise:

We will build a GPT model for you

Trained securely on your infrastructure

Trained on your dataset

Discover Trurl Alpha version!

Vencode harnesses TRURL to build a company chat system, seamlessly integrating information from provided documents and the website for enhanced communication within the organization.

Discover solution Beta version!

Natural Language Processing

Predicting impactful client messages

VoiceLab AI

28/12/2022

Predicting impactful client messages

Often it’s hard to know what makes your clients react in one way or another. Some things related to the company or particular topics, might have particularly high impact on your clients – whether it’s negative or positive, it’s useful to know what causes it. Combining our Sentiment Classification and Intent prediction you can find out which client statements are of high impact.

The rest of the article is available on the link below:

https://colab.research.google.com/drive/1Imy844Mi5k9RCI5XICyf hfNhmu_nBwA4

(NOTICE) In order to be able to use the notebook and send requests to our services, you have to upload a 'credentials.ini’ file to the runtime workspace (the main directory, next to sample_data folder). You can obtain one by getting in touch over at https://voicelab.ai/contact.