Get insight into your customer reality with Conversational AI Platform
Our data-driven conversational AI platform will help you raise your sales conversion rates, generate income and lower your customer service costs.
What makes us stand out from the competition?
Full Transcript Real-time with dedicated dictionaries
Real-time tips and coaching
Deal and forecast intelligence
Easy snippets creation, sharing and commenting
Free trial and monthly payments
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The aim of the platform is to provide a measurable impact on sales and customer care conversations through real-time automatic tips for ongoing dialogues in every conversation, at every moment. Additionally, the platform can be used after the call for multidimensional analysis of conversations collected from all channels; it automatically monitors calls, chatbots, and emails. The best practices can be copied and used for coaching and training, while the bad ones can be efficiently spotted and eliminated, the onboarding of sales and customer care reps can be faster and smoother. We provide you with a reliable, data-driven, and fully automated report of your reps and customers’ behaviors to monitor and improve performance.
Cognitive Automation coming soon
We help you automate and optimize your call centre operations. We design and build AI voice bots that will make customer interactions easier… and cost-effective! Engage your customers through the voicebot to collect and provide information automatically and go beyond rudimentary customer service tasks – navigate customer through more complex issues like transactions or sales.
meet some of our clients
Gain Better Control Over Clients Conversations
our own technologies
Our solutions are self-contained and cost-effective!
and TTS (Text To Speech)
Let our Clients do
“VoiceLab is a reliable and trustworthy partner, well capable of carrying out complex speech recognition projects. The experience of their staff and technological and organizational potential ensure high quality of service.”
“The delivery and testing of the automatic speech recognition system was swiftly and efficiently carried out. VoiceLab experienced team has been providing us with professional support at every stage of the implementation.”
“VoiceLab has implemented its ASR system in our mobile application. We recommend VoiceLab as a partner in every innovative project connected to speech recognition technology.”
Discover and understand what consumers really desire
team is winning or losing deals.