Generating paraphrases
Generating paraphrases
TRURL brings additional support for specialized analytical tasks:
Dialog structure aggregation
Customer support quality control
Sales intelligence and assistance
TRURL can also be implemented effectively on-premise:
We will build a GPT model for you
Trained securely on your infrastructure
Trained on your dataset
Often it’s hard to know what makes your clients react in one way or another. Some things related to the company or what your agents are saying, might have particularly high impact on your clients – whether it’s negative or positive, it’s useful to know what causes it. Combining our Sentiment Classification and Intent prediction you can find out which agent statements are of high impact to clients.
The rest of the article is available on the link below:
https://colab.research.google.com/drive/1WAmM4T-slDLXhd64-NimaQY0_juZAe9V?usp=sharing
(NOTICE) In order to be able to use the notebook and send requests to our services, you have to upload a 'credentials.ini’ file to the runtime workspace (the main directory, next to sample_data folder). You can obtain one by getting in touch over at https://voicelab.ai/contact.
Author: Filip Żarnecki